navigation bar
Frequently Asked Questions
   The pointer is not on zero when there is no load on it, what do I do?
      The pointer or what seems to be the problem can not be repaired in the field. The gage needs to be returned to the factory for repair when this happens. It can be caused by several factors, the first and most popular is when the gage is dropped or when a shock load was placed on it.
   How much does a repair cost and how long does it take to repair?
     The cost of any repair and recalibration is $450.00. We charge a flat fee no matter what is wrong with the gage. We will not charge this fee if the gage is still under warranty or if the problem is because of workmanship. It is our wish to have customers which are happy with our gage and will do what is necessary to accommodate them. The gage can be repaired in one weeks time. If you cannot go the week without a gage will we be happy to send you a loaner gage for a small charge of $15.00 per week plus shipping charges.
   How do I send a gage in for repair or recalibration?
      Send a gage to: 4574 Elizabeth Lake Road, Waterford, MI 48328. Please inclose a purchase order with the gage to cover the cost of repair and make sure the purchase order indicates an address to ship the gage to. The cost of any repair and recalibration is $450.00 plus $25.00 shipping in the continental US or $200 for international shipping. If you are a international customer, ship the gage under a temporary export so that Force Controls Company does not have to pay import duty when receiving the gage. Please do not ship the gage COD.
   What causes the gage to require repair or drift from accuracy?
      It is difficult for us to answer this question without having the opportunity to look at the gage in question. When the pointer does not return it is usually because the gage was dropped or was miss handled. A very dirty or humid atmosphere will also cause corrosion in the gage, this however is not found on a regular basis.
   How often should a gage be sent back to the factory for service or recalibration?
       We would recommend that the gage be returned to the factory on an annual basis. When the gage is returned the recalibration date shown on the dial is updated indicating to quality assurance and production personnel that the gage is safe to use. We keep track and record the repair history of each gage. This is tracked be its serial number.
   What is the life expectancy of the force gage?
      We have repaired gages that are over twenty years old and certified them for service.
   What is a spacer and seaming chuck adapter?
      The Model 1050CS, 1060CS, 8050C, and 8060CS force gages were designed especially for the canning industry. The gage is placed in the canning seamer and duplicates the dimensions of the can being closed. In order to duplicate the can dimensions and guarantee accurate results the spacer and seaming chuck adapter are required. The spacer is bolted on the bottom o the gage using two 1/4-20 bolts to make up the difference between the gage height and seaming chuck adapter to equal the height of the can being used. The seaming chuck adapter fits the upper closing head on the seamer and helps center the gage and the load to the force gage. In order to supply the correct size seaming chuck adapter, we need to know the seaming chuck lip diameter in the seamer. you can receive this information from your seaming machine supplier, or production personnel.
4574 Elizabeth Lake Road, Waterford, MI 48328  | PHONE: (248) 738-7133 | FAX: (248) 738-7134     

FORCE CONTROLS company; 2018