| Frequently
Asked Questions |
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The pointer is not on zero when there is no load on it, what do I
do? |
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The pointer or what seems to be the problem can not be repaired in
the field. The gage needs to be returned to the factory for repair
when this happens. It can be caused by several factors, the first
and most popular is when the gage is dropped or when a shock load
was placed on it. |
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How much does a repair cost and how long does it take to repair? |
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cost of any repair and recalibration is $500.00. We charge a flat
fee no matter what is wrong with the gage. We will not charge this
fee if the gage is still under warranty or if the problem is
because of workmanship. It is our wish to have customers which are
happy with our gage and will do what is necessary to accommodate
them. The gage can be repaired in one weeks time. |
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How do I send a gage in for repair or recalibration? |
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Send a gage to: 4574 Elizabeth Lake Road, Waterford, MI 48328.
Please enclose a purchase order with the gage to cover the cost of repair and make
sure the purchase order indicates an address to ship the gage
to. The cost of any repair and recalibration is $500.00 plus $25.00 shipping in the continental US or $200 for international shipping.
If you are a international customer, ship the gage under a
temporary export so that Force Controls Company does not have to pay
import duty when receiving the gage. Please do not ship the gage
COD. |
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What causes the gage to require repair or drift from accuracy? |
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It is difficult for us to answer this question without having the
opportunity to look at the gage in question. When the pointer does
not return it is usually because the gage was dropped or was miss
handled. A very dirty or humid atmosphere will also cause
corrosion in the gage, this however is not found on a regular
basis. |
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How often should a gage be sent back to the factory for service or
recalibration? |
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We would recommend that the gage be returned to the factory on an
annual basis. When the gage is returned the recalibration date
shown on the dial is updated indicating to quality assurance and
production personnel that the gage is safe to use. We keep track
and record the repair history of each gage. This is tracked be its
serial number. |
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What is the life expectancy of the force gage? |
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We have repaired gages that are over twenty years old and
certified them for service. |
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What is a spacer and
seaming chuck adapter?
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The Model 1050CS, 1060CS, 8050C, and 8060CS force gages were designed especially
for the canning industry. The gage is placed in the canning seamer
and duplicates the dimensions of the can being closed. In order to
duplicate the can dimensions and guarantee accurate results the
spacer and seaming chuck adapter are required. The spacer is
bolted on the bottom o the gage using two 1/4-20 bolts to make up
the difference between the gage height and seaming chuck adapter
to equal the height of the can being used. The seaming chuck
adapter fits the upper closing head on the seamer and helps center
the gage and the load to the force gage. In order to supply the
correct size seaming chuck adapter, we need to know the seaming
chuck lip diameter in the seamer. you can receive this information
from your seaming machine supplier, or production personnel. |
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